Incorporating Computer Mediated Communication (Cmc) In English Language Teaching

Incorporating Computer Mediated Communication3. Why is the project conducted in a
(CMC) in English Language Teachinggroup-to-group basis?
Introduction:There are some important reasons why I have
The quick development of technology haschosen to conduct the project in a group-to-group
affected almost every aspect of our lives. It hasbasis. First of all, there are so many problems that
influenced the efficiency of communicationare more likely to occur in e-mail exchange
between people as well as the methods ofproject when it is conducted in a
education. The existence of internet, oftenstudent-to-student basis. One of the most
abbreviated to the Net was and still a revolution incommon problems is 'lack of response' either
the field of communication and it has recentlybecause of the sudden absence of one of the
become an essential element in the field ofstudents or because a student might not be
education. The Net has also become a thrivingmotivated enough by his/her keypal partner. It is
community with many millions of peoplealso very difficult for a teacher to monitor the
exchanging information, ideas and opinions. Hence,work and to offer the same amount of help and
for language teachers involved in theadvice when the project is done on a
communication process on a very basic level, it isstudent-to-student basis. On the other hand, the
the perfect medium. It saves them time andpreviously mentioned problems could be easily
effort and they can quickly and cheaply findavoided when the students are working
almost whatever materials they are looking for.collaboratively as a class or as groups. Secondly,
Teachers can also incorporate the use of the Netthis project is the first of its kind to be conducted
in their teaching so that they create a motivatingat the Language Centre and therefore, I have
atmosphere for their students and they providedecided to start with a less demanding version of
them with a special environment where they getit (group-to-group). Once the project has been
connected with their counterparts worldwide.done and has proven successful, more complex
This paper reports on the importance ofversions will be applied. I have also chosen the
integrating new technology by means of usinggroup basis because the authority of the
computer-mediated communication (CMC) intoLanguage Centre encourages all the teachers to
classroom instruction. CMC as referred to in thispromote and enhance the group work in their
paper is a comprehensive concept that mainlyclasses. Also, the efficiency of the facilities
focuses on e-mail, Keypalling and computerprovided by the Language Centre has not been
conferencing. The paper begins with generaltested in such a project before, so conducting the
discussion of some benefits of using CMC showingproject in a group to group basis will give a good
examples from previous projects. In the secondopportunity to test them and at the same time it
part, a sample project is proposed to show onewould be easier to handle problems if any of
possible way of using CMC in language teaching.them occur than if the project was done on a
The last part of the paper gives a rational on thestudent-to-student basis.
proposed project and reasons for considering the4. The Content
use of Key palling project in the Language CenterFrom my experience as a teacher and in almost
at Sultan Qaboos University in Oman.all the classes I taught, I have noticed that
The benefits of using CMC in language teachingstudents are very much interested in computers
and some examples from the previous projectsand internet and they are highly motivated to
(CMC) Computer Mediated Communication iswork with any project as far as it is related to
defined as human interaction via computerthe internet use. The materials of this project
networks and in online environments (Shulman,have been developed so as to serve the
2000). It is also an interdisciplinary mix ofstudents needs and to attract them to some
communication, technology, education, andnew aspects of using the internet in education.
journalism (ibid). The term (CMC) was firstIncorporating such materials in the project will
invented and coined by Hitz and Truff (1978) inencourage the students to learn on their own
their study of computer conferencing (Murray,whenever they use the internet outside the
2000). Since then, the use of CMC has beenclassroom. The Materials have also been designed
developing in the field of ESL and EFL and it hasto raise the students' motivation to writing by
become very popular during the 1990s due to thegiving them opportunities to write for authentic
increasing use of the Internet in educationalpurposes and real audience. Moreover, the
institutions.materials promote the idea of writing as a
Many educators now are making computerprocess in that students build their writing step by
networks a part of their students' learningstep making use of the comments and
experience (Bruce, 1991 cited in Liaw, 1998). Thesuggestions made by their keypal partners. Also,
computer learning networks are based on severalthe materials used in the project and the
types of computer mediated communication.strategies used to carry out the activities are
These can be generally classified into e-mail,very much similar to those the students will use in
synchronous and asynchronous conferencingthe target working context after graduation. More
(Warschauer et. al. 1996; p. 2). Email is consideredimportantly, the materials help the students to
asynchronous since the recipient doesn't have toapply their study area knowledge in selecting and
be on-line but can read the message later. Inorganizing the necessary information. They will be
asynchronous conferencing the message is sentworking on specific and controlled topics rather
from one person to many recipients. There arethan general ones. This reduces the chance of the
two types of this; discussion lists which allow onestudents copying already-existing information.
message to be sent to thousands of e-mail5. How the students are assessed?
addresses; and bulletin boards that allow aThe students are assessed and given a grade on
message to be posted in a central place wheretheir performance in the project. The ‘10%'
many people can access and read it. Ingrade seems fair considering the students work
synchronous conferencing, however, the messageon the several writing and speaking tasks during
is sent instantly between one person and a groupthe project. The project plan shows two methods
of people who are all on-line like what happens inof assessment. By the first one, sending copies of
the chat rooms.their work to the teacher, the teacher is able to
ESL and EFL teachers have used CMC in manyassess the student's awareness of the different
different ways and for many purposes. So manytasks of the project and how much he/she got
studies and research have acknowledged the useinvolved with them. Moreover, the teacher is able
of internet in general and CMC in particular.to make a judgment on whether the students'
Therefore, some teachers have implementedwriting skill has improved or not. On the other
CMC projects locally within one group of studentshand, the presentations assess the students'
or between two groups in the same institution,speaking skills. Each student should have taken
and some others have chosen to find partnerspart in the discussions, weather as a class or in
nationally or most popularly internationally. Therethe groups, and by the end; they should have
are lots of sample projects in which CMC wasdeveloped some confidence to speak.
used and proved successful. Looking at some of6. The strengths of the project
these projects we can identify some of theAlthough this project is going to be carried out
major advantages of using CMC with languageand organized between two universities within
students. The following are some of the mainOman which might looks like a disadvantage, it is
ones:actually one of the strong features of the project.
1. Developing language skills and critical thinking:Teachers will have more chances to contact each
Computer-mediated communication seems toothers by phone or to arrange a meeting in which
promote the development of language skills. Asthey organize all the important issues related to
far as writing is concerned, CMC is particularlythe project. They could also do that throughout
important if we are to introduce the students tothe project to make sure that everything is fine
the writing skill as a process. The traditionalwith both classes and even to suggest changes or
classroom environment doesn't usually allownew tasks which is really difficult to be done if the
enough opportunity for students to discuss theirproject was to be conducted with a class from
written work and give feedback to each other.outside Oman. Moreover, students share a
Computer-mediated discussions, however, providecommon background and they study the same
the students with this opportunity. Leppanen andsubjects and this could be made use of by the
Kalaja (1995) found that engaging students inteachers when planning for tasks or providing
on-line discussions on their written assignmentsexamples. More than this is that students might
improved their written skills. They developed andevelop friendship with their keypal partners and
ability of managing whole meaningful texts andcontinue to exchange ideas and plans even after
also learned to look at their work from differentthe project finishes which will in turn, contribute to
perspectives. Some other studies found thatthe improvement of their language and their ability
students work harder when writing to real reader,to socialize with others using the language.
for example, Fedderholt (2000) and thereforeAnother important aspect of this project is that it
their skills improve dramatically. In anotheris integrated into the overall English for Business
kepalling project initiated by the British Councilcourse which makes the students more
between primary level pupils from two schools incommitted to its tasks. The project also involves
Singapore and Birmingham, students proved to bemuch classroom discussion and encourages groups
more motivated and displayed a positive attitudeto work independently from the teacher which is
towards writing (Ho, C.M. 1997). Moreover, analysisagain fostering the students' autonomy and
of the electronic messages also showed aindependent learning skills. A third feature of
maturity in pupils' cognitive development andstrength, in my opinion, is that the project is
thinking skills over time in the type of questionsconducted in a group-to-group basis, as mentioned
posed (ibid). It has also been claimed in anotherabove, which could also be a positive
study that kepalling helps to develop general studycharacteristic of the project considering its
skills and critical thinking (Roberts, Rice andcontext. The content of the project is another
Thorsheim 1994, cited in Choi and Nesi, 1998).aspect of strength in that it has been chosen to
With regard to reading, the students getserve the students needs, suite the authority
enthusiastic to read what their key pals havestandards, create a real authentic learning
written for them and hence they develop a senseenvironment for the students and to provide the
of reading for interest. Choi 1998, shows thatstudents with  learning situations very much
children's reading skills improved greatly as a resultsimilar to what they will have in their target
of exchanging e-mails with their key pals.working contexts after graduation.
Qualitative studies in several online classrooms7. The weaknesses of the project.
have described how students' reading and writingAsking the students to work individually would
processes became more collaborative andhave made it more possible for the teachers to
purposeful as students engage project-orientedknow that students are actually doing what they
research and writing for real audience (Barson etare supposed to do. Conducting the project in a
al , 1993, cited in Warschauer 1996).group-to-group basis however makes that a bit
Several studies also show that students speakingdifficult. Teachers would find it easy to know who
skills improve when engaged with activities basedparticipates in the class discussion. On the other
on CMC. Chun (1991) found that computerhand, and since the projects requires the students
communication proved itself as a medium forto work out of the classroom, it would be difficult
facilitating the acquisition of interactive skills infor the teacher to make sure that all members
speaking. Barson et al (1993, cited in Warschauerof a group are actually working unless he asks to
1996, p.6) show that when they combinedsee each one's work every lesson which is time
computer communication with a task-basedconsuming. Another weakness is that students
approach to language learning, it did not onlyhaven't taken any obvious role in the planning and
enhance interaction via computer but also resultedthe designing phases of this project, otherwise, it
in a very active verbal collaboration as well.would have been more effective and appropriate
2. Creating real natural atmosphere for learningfor them.
the language and increasing  the students'8. Possible problems
motivationConducting CMC projects in general and e-mail
One of the very important features of CMC isexchange in particular has some problems in
that it provides the students with authenticcommon. It requires a careful pre-plan and a well
opportunities for real natural communication. Thispreparation on the side of students and teachers
authentic sense of language communicationas well. The following are some examples of the
requires students not only to read and write, butpossible problems of e-mail exchange project:
also to respond to the writing of others, which#     Technical problems like those related to
fosters a sense of personal engagement andthe internet (the server could be down), the
discovery essential to successful language learningsoftware and hardware of computers, typing and
(Peterson, 1997). Therefore, it creates optimaldifficulty accessing equipments (Kung, 2000).
conditions for learning to read and write, since it#   Lack of response
provides an authentic audience for written#    The partner teacher might not have the
communication. Li (2000; 230) states that:same understanding of the nature of the project,
‘writing via e-mail creates authentic purposeand working through differences can cause
and audience for writing, which are elementsfurther delays.
often lacking in the traditional writing classes'.#     Difficulties in scheduling the computer labs
Indeed when the student know that what theyand difficulties for the students to find computers
are writing is going to be read by interestedoutside the classroom to continue their activities.
readers,  this gives them motivation not only toIn order to avoid the previous problems, teachers
write but also to improve their writing so that itwho are involved in the project should contact
will be interesting and understood by their readers.each other before the project starts. They should
Giving the students the opportunity to practicework together to arrange the kind of tasks and
their language in authentic setting also improvesactivities for the project and to set logical and
their communication skills. Lin Ho (1997) claims thatfeasible goals for it. They should cooperate
her students' communication skills improved as athroughout the course and try to make the
result of working collaboratively on a project withobjectives of the project clear to their students.
a class from another country via e-mail. In aMore importantly, they should agree on a unified
similar study, Liaw (1998) noticed goodmethod of teaching and on a certain pace so that
improvement in her students' communication skills.the two classes are working consistently without
Some research suggest that online learningany delay. With regard to the technical problems
activities are generally quite motivating foror malfunctions, teachers should establish a
language learners, in part because learners feelconnection with high tech experts to support
they are gaining technical skills which will provethem when any problem exists. The teachers
beneficial in the future (Warschauer, 1996).should also arrange the schedule of the computer
Learners are also motivated by the opportunitylabs so that students could have the chance to
to work collaboratively in groups and create theirwork in these labs after the class time in order to
own projects that reflect their own interests.enable them to complete their work. Lack of
Moreover, being involved in some CMC activitiesresponse could be avoided right from the
like kepalling develops the learners' sense ofbeginning by encouraging the students to know
awareness of the intercultural concerns, and ofsome background information about their keypal
their being part of dynamic, international, globalpartners so that both classes become more
community which in turn, motivates them evenmotivated and involved in the project. Also,
more and raises their curiosity to know moreteachers should advice their students to respect
about the cultures of their key pals.their keypal partners and to try to develop
3. Encouraging students' autonomy and improvingfriendship with them.
their learning skills9. Why should Keypalling projects be considered in
Warschauer (1995, cited in carrier, 1997, p284)language teaching at SQU?
claims that one of the benefits of       e-mailBefore I became a teacher at Sultan Qaboos
is that it empowers students for independentUniversity, I was a student in it and I could see
learning. When integrating CMC in languagehow students are obsessed with technology,
instruction, the teacher is no more the centralcomputers and internet. As students, we found it
focus in the learning process. Instead the studentsvery difficult to find vacant computers to work
themselves become responsible for their learning.on our assignments though there are so many
Warschauer et al points out that: ‘thecomputer labs in the University. All that because
opportunity for students to communicate withmost of the students were wasting their times
each other, inside or outside the class, can createon the chatting programs and the other useless
a new social dynamic based on student-studentthings on the net. After I became a teacher, I
collaboration, with the teacher as facilitator. Thewas involved in teaching computer skills to the
teacher, therefore, is not seen as the provider ofstudents of Accounting Diploma and I could see
knowledge as it is the case in the traditionalhow interested they were in the projects we
setting, but he is helping the students to learn andwere working on. I think that introducing the
monitor their learning. In a study conducted bystudents of the Language Centre to the Kepalling
Leppanen and Kalaja (1995), on using computerproject will not only motivate them and improve
conferencing for introducing writing as a process,their computer skills, but will also change their look
they found that students dominated theat the internet so that it becomes an important
discussion and gave each other a great deal ofsupporter to them in their education and learning
feedback of different kinds (see appendix 1 forof English Language. The time they have been
sample discussion messages). Paramsks, (1993,wasting in the chatting rooms on the Net could be
cited in Warschauer et al 1996) sees that whenconsumed to work on something more useful and
the CMC projects are conducted in an internationalfruitful. Moreover, students will learn how to use
setting, they enhance students' autonomy eventhe internet to serve their own learning and this
more than when conducted locally.will not stop at the end of the project; it will
Lin Ho (1997) and Shulman (2000) reported onrather continue with them for the rest of their
two different projects between internationallives. Based on this and on the previously given
groups of students and both of them showedevidence at the beginning of the paper, the
that the students' autonomy had increasedauthority of the Language Centre may take
dramatically during the projects. This autonomyfurther decisions on integrating the keypalling
that students gain has the potentiality ofproject in the courses they provide.
developing their learning skills and critical learningConclusion:
perspectives. Boirsasky (1990, cited in"Key pals can be an extremely rewarding
Warschauer et al 1996, p.2) asserts that usingexperience for your students, but don't expect
CMC helps students become ‘active learnerseverything to go well the first time. Just like any
seeking solutions for their problems'.other aspect of your teaching, it will take some
4. Promoting equality among learners andexperience to discover the best implementation
increasing their participationfor your own curriculum. Even with first-time
In the traditional classroom, many social andglitches, however, you can be sure that it will be
personal inequalities effect students' participationan experience that your students will not forget.
and overall production. There are groups ofDon't be surprised to find some students
hesitant students, shy students, and weaker onesexchanging snail-mail addresses with their Key
who avoid interaction in the class in order not topals, turning a virtual friendship into an actual one.
loose face. CMC, however, has the advantage ofIt happens!"
overcoming these inequalities through theRob, 1996 (cited in Choi and Nesi 1998)
anonymity afforded by electronic discussions andComputer mediated communication has proven
exchanges. It also reduces static social contextsuccessful in so many studies and projects
clues related to race, handicap etc. (Sproull andpreviously conducted in the field of education.
Kiesler  1991, cited in Warschauer et all 1996,Kepalling project as an essential part of CMC does
p.5), it reduces dynamic social context cues suchnot only motivate students to take part in their
as hesitation (Finholt et all 1986, cited inlanguage learning process; it also changes their
Warschauer et al 1996, p.6), and it allows studentsperception of the internet and provides them with
to contribute at their own time and pace (Selfeongoing desires to learn as far as they are using
and Myre 1991, cited in Warschauer et al, 1996,the internet. However, conducting such a project
p.6). CMC also tends to feature more balancedneeds a very careful plan and a well preparation
participation than face-to-face conversation, withon the side of teachers and students. I think that
less dominance by outspoken individuals.it would really be an extremely useful experience
Findings of some studies suggest that CMC canto implement and integrate the kepalling project in
be a useful tool for encouraging greaterthe overall English courses provided by the
participation of quiet or shy students and forLanguage Centre at SQU since it has got all sorts
creating alternatives to the traditional "IRF"of facilities and technical support required for the
discourse pattern which dominates mostproject.
classrooms (Warschauer, 2001). Many otherReferences:
classroom studies have found that students'Carrier, Michael. 1997. ELT online: the rise of the
participation and written output increased inInternet. ELT Journal. 51.
electronic discussions. Shulman (2000) shows thatChoi, J. and H. Nesi.1998. An account of a pilot key
students who were quiet and reluctant topal project for Korean Children
participate in class were the most activeBarson et al (1993). Foreign language learning using
participants in the internet project. Similarly,e-mail in a task-oriented perspective:
Hartman et al, 1991(cited in Warschauer 1996, p.6)Interuniversity experiments in communication and
found that less able and weaker writing studentscollaboration. Journal of Science Education and
not only communicated more during electronicTechnology, 4(2), 565-584.
discussions, they also offered very usefulChun, M. D. 1994. Using computer networking to
comments to peers and end up producing betterfacilitate the acquisition of interactive competence.
papers.System. 22/1. p 18-31
On the other hand though, the CMC can result inFedderholdt, K. 2001. An email exchange project
some other kinds of inequalities and we, asbetween non-native and native speakers of
teachers, should not underestimate their negativeEnglish. ELT Journal 55/3 p. 273-80.
effects. Students with dominant personality traits,Gitsaki, C. and Taylor, R. 1999. Internet-based
more computer knowledge, or even better typingactivities for ESL classroom. ReCALL. 11/1. p.
skills may take advantage of networks power to47-57
control discussions (Warschauer et all p. 1996.p.8).Greenfield, Roseanne. 2003. Collaborative e-mail
Here comes the role of the teacher to monitorexchange for teaching secondary esl: a case
and direct the students' performance in a waystudy in Hong Kong. Language Learning and
that promotes cooperation rather thanTechnology, Vol. 7, No. 1, January 2003, pp. 46-70
competition.Ho, C.M. 1997. Developing intercultural awareness
and writing skills through email exchange. The
Implementing the project:Internet TESL Journal, Vol. VI, No. 12, December
2000.
1. Pedagogical ImplicationsJones. J. F. 2000. CALL and the responsibilities of
There are some pedagogical implications thatteachers and administrators. ELT Journal. 55/4. p
should be taken into consideration in order to360-366.
ensure the success of the project. As anKung, S. 2002. A framework for successful
example for these implications, teachers who arekey-pall programs in language learning. CALL-EJ
running the project should know well their fellowOnline. 3/2
colleagues as collaborators in the project and theLeppanen, S. and P. Kalaja. 1995. Experimenting
differing backgrounds of their schools and pupilwith computer conferencing in English for
profiles (Ho, C.M. 1997).This will help a lot in layingAcademic Purposes. ELT Journal. 49/1. p
the foundation necessary for building up ties forLi, Y. 2000. Linguistic Characteristics of ESL Writing
their respective students in the two Universities.in task-based e-mail activities. System. 28. p
Another implication is that teachers in both229-45.
Universities should clearly work out the specificLiaw, M.L. 1998. Using electronic mail for English as
objectives of the course in order to prevent anya foreign language instruction. System. 26. p
overlap of study in the research to be carried out335-51.
and also clarify how the final outcomes will benefitMurray, D. E. 2000. Protean communication: the
the pupils in both Universities (ibid). Not onlylanguage of computer-mediated communication.
teachers should be aware of the objectives ofTESOL Quarterly. 34/3. p 397-419.
the course; students need to understand thesesNagel, P.S. E-mail in the virtual ESL/EFL Classroom.
objectives as well in order to be fully motivatedThe Internet TESL Journal, 1/7. 1999.
and involved in the course which will lead them toPeterson, M. 1997. Language teaching and
appreciate the course even more. The studentsnetworking. System. 25/1. p 29-37.
should also be informed about the procedures ofRoberts, B. Rice, C. and Thorsheim, H. 1994.
implementing the course which in turn, guides andEducation goals. IECC discussion
makes clear to them how much time and effortShulman, M. 2000. Developing Global connections
are required at each stage of the project (ibid).through computer-mediated communication. The
2. Preparing the students:Internet TESL Journal, Vol. VII, No. 6, June 2001
The students of the two classes are givenWarschauer, M. (1995). E-Mail for English teaching.
lessons of how to collect information by theAlexandria, VA: TESOL Publications.
means of questionnaires and interviews and thisWarschauer, M. (1996). Motivational aspects of
will be done during the first week (look atusing computers for writing and communication. In
Appendix 1 for more information about theM. Warschauer (Ed.), Telecollaboration in foreign
timetable of the project).  The two teacherslanguage learning: Proceedings of the Hawaii's
decide on the preparation lessons so that bothsymposium. Honolulu, HI: University of Hawai'i,
classes are introduced to similar methods ofSecond Language Teaching and Curriculum Center.
collecting information. The students are also givenWarschauer, M., Turbee, L., & Roberts, B. (1996).
an introduction about the purpose and objectivesComputer learning networks and student
of the projects and asked for suggestions. Aempowerment. System, 14(1), 1-14.
pre-planned preparation is needed to ensure theWarschauer, M. and K. Richard. (eds.) 2000.
success of the project. In this stage, aspects likeNetwork-based Language Teaching: Concepts and
desk arrangements, teambuilding activities, fulfillingPractice.CUP.
individual roles to meet group goals and timedWarschauer, M. (2001). Online communication. In R.
task should be taken into considerationCarter & D. Nunan (Eds.), The Cambridge guide to
(Greenfield, Roseanne. 2003).teaching English to speakers of other languages
3. The organization of the class(pp. 207-212). Cambridge: Cambridge University
Each class is divided into four groups so as toPress.
facilitate group work and assign different tasksWarschauer, M. and P.F. Whittaker1997. The
for each group when working on the tasks. Thereinternet for English Teaching: guidelines for
should also be a representative/spokesman forteachers. TESL Reporter. 30/1. pp 27-33.
each group who will be responsible for his group
and make sure that the work is done on time soAppendix (1)
as not to cause any inconvenience or difficulties
for the key pal partner group. The class
configuration will vary each time as to suite the
requirements of the activities or tasks being
worked on.Appendix 2:   B/ Detailed Explanation of some
4. Group work within each class:of the lessons
In the first lesson, the teachers of both classesWeek Two: Saturday Lesson for SQU Class
explain the overall project to their students and(Time: 1.30)
present the aims and objectives to them so that1. The teachers in both classes will arrange all the
they are clear about the benefits of the project.groups so that each group has a partner group in
The class work starts by introducing the studentsthe other class. Each group in SQU class will
to different ways of collecting information likereceive an e-mail from its counterpart in Sohar
questionnaires and interviews. Then, both classesclass. This e-mail will include background
are divided into groups of four and each groupinformation about the students, the university, the
should appoint a spokesman or a leader. Thesubjects, the educational system and the
teachers explain to the students what they areteachers. The aim of this first e-mail is to create
required to do and teach them how to forma kind of rapport with the other class so that the
appropriate questions to be included in theirstudents are motivated to work with their
questionnaires and interviews. Then, the studentspartner class. It is also meant to help the students
in each group are asked to prepare a samplein both classes to know some information about
questionnaire for certain topics. The groups intheir partner class so that they have a kind of
both classes are asked to prepare a letter tobackground about each other.
their counterparts in the other class. In this letter,2. After receiving this e-mail, the students in SQU
they should include some background informationclass would have some time to talk about their
on the University, course, the students..etc inpartners in Sohar class. Then, they would
order to create a kind of rapport with their keycompare their own e-mail (the first e-mail they
pal group partner in the other class.sent to Sohar class) with the first e-mail they
Then, the teachers should inform each grouphave got from Sohar class.
about the kind of tasks they are supposed to3. In each group, students would have collected
deal with. After the group work is divided, thesome information about different banks and bank
students start working in their respective groups.facilities using questionnaires, interviews and by
As the students will need to look for informationgathering some publications from banks (they
about different facilities available in theirwere asked to prepare this task in the previous
Universities (like food and bank facilities), theylesson and they got a day off to do that). In each
have to meet and work outside the class togroup, the students will discuss and analyze their
discuss their work and make it ready to presentquestionnaires and interviews and they will
in the next session.organize the information they have got. After
In the next session, the students put togetherthat,  there will be an open discussion in the class
the different parts of the whole work. First, theyin which the representative of each group explains
discuss and give feedback on each other's work,to the other groups the kind of information
then they organize the layout of they have done.collected by his/her group.
Before sending the final work to the partner class,4. Then, each group will transform its information
they show it to the teacher for comments.in either a chart or graph (what best suites their
More information about the kinds of activitiesorganization). They already know how to do that
(details on weekly tasks) that would be included inbecause all of them took a course about the use
the project is available in the project timetableof Microsoft Office (including EXCEL, the program
(Appendix 1).used to produce these charts and graphs).
Rationale:5. After finishing this, each group will show its
1. Why conduct the project within Oman?work to the teacher and will get his comments on
One of the main obstacles of carrying out keywhat they have done. Each group will send its
palling projects is finding a partner class. Thework including the information, the charts and
differences in timetables, educational system,graphs to their key pal partner group.
holidays, interest and other problematic issuesNotice:
make it very difficult and often frustrating forThroughout the lesson, the teacher will be
any teacher to find a matching class for his groupmonitoring the work, offering help and advice
of students. In this project proposal, I managedwhen needed, moving around the groups to make
to find a colleague teacher from a privatesure all the group members are involved in the
University in Oman (Called Sohar University) towork. He/she will not try to change the content
participate in the project. I have chosen toof what each group has done because the
conduct the project in Oman because it hascontent is meant to be the students' own ideas
almost the same benefits for the students of aand production. He/she is more like a facilitator
project in which the other key pal partner is fromand a guide in the class rather than as a dictator
another country. I am aware that carrying outwho imposes his/her ideas and instructions upon
this project with a class from another countrythe students (He/she would be MORE as a guide
would have provided my students with a newon the side rather than as a sage on the stage).
cultural experience and would have broaden theirWeek Two: Tuesday Lesson for SQU Class
awareness of the life style and educational(Time: 1.30)
system of that country. However, still in my1. Each group in the SQU class will receive a
context, both classes do not know each otherresponse from their counterparts in Sohar class
and there are cultural and traditional differenceswith some comments and suggestions on the
between each and every region in Oman whichwork. Then, the students in each group will
allows each of the classes to be aware of eachdiscuss together these comments and
others' way of living, traditions and differences.suggestions and will make whatever change is
Moreover, the students of both classes belong torequired on the work.
same level of English (intermediate) and they2. After that, an open discussion will be held and
study the same subjects which allow the twoeach group will try to explain what they would
teachers to create materials and exercises thatinclude in their report. Also, each group will be
serve their students' needs and at the same timeasked to give more suggestions and opinions to
go along with the educational standards issued bythe other groups so that they help each other
the authorities in both Universities. Another reasonimproving their works.
for conducting the project with an Oman class3. Then, each group prepares a report in which
partner is that students in both classes share athey recommend a certain bank because of the
similar background about some common issuesgood facilities it provides to its customers. Then,
related to business in Oman which allows the twoeach group sends its report to their counterpart in
teachers to base some of their tasks andSohar class so as to get more comments and
examples on the information the students alreadysuggestions from them.
have.4. Each group in SQU class will receive the work
2. Why is the project integrated within the overallof their counterparts in Sohar class. They will
course?comment on their work and provide them with
This keypalling project is designed so as to besome suggestions where needed. Then, they will
integrated into an English for Business course andsend these comments and suggestions back to
not as separated activity. The decision of gettingthe students in Sohar class.
it integrated in this way is based on someWeek Three: Saturday Lesson for SQU Class
evidence from studies and projects previously(Time: 1.30)
conducted. Bruce Roberts, one of the coordinator1. Each group will receive its report back with the
of International Email Classroom Connectioncomments and suggestions made by their
states:counterpart in Sohar class. The students in each
There is a significant difference in educationalgroup will discuss the suggestions given by their
outcome depending on whether a teacherkeypal partner and they will make whatever
chooses to incorporate email classroomchange is needed.
connections as (1) an ADD-ON process, like one2. A class discussion will be held and each group
would include a guest speaker, or (2) anwill be asked to report back to the rest of the
INTEGRATED process, in the way one wouldgroups in the class and to explain what would
include a new textbook. The email classroomthey include in their final report.
connection seems sufficiently complex and time3. The students in each group will make use of
consuming that if there are goals beyond merelythe comments and suggestions of their Keypal
having each student send a letter to a person atpartner group as well as their colleagues in the
a distant school, the ADD-ON approach can leadsame class when preparing the final draft. Finally,
to frustration and less-than-expected academicthey would post the final draft in the discussion
results--the necessary time and resources comeforum on the Keypal Website, on the following
from other things that also need to be done. Onaddress:
the other hand, when the email classroom4. The teacher will introduce the students to the
connection processes are truly integrated into thenext task and he/she will explain how and what
ongoing structure of homework and studentthe students are supposed to do and to prepare
classroom interaction, then the results can befor the next lesson. He/she will also answer any
educationally transforming. (Warschauer, 1995, p.query made by the students on the new task
95)and he/she would provide them with some advice
What is mentioned above highlights that aon how to collect the required information.
keypalling project will likely be most successfulAppendix 2:   A/ A sample lesson from the
when it reflects in-depth planning and integrationKeypalling project
into the overall course being taught. It also showsWeek Two: Saturday Lesson for SQU Class
that a keypalling project fits especially well with(Time: 1.30)
structured, project-based approach which allows1. You will receive an e-mail from your keypal
learners to engage in increasingly complex taskspartner in Sohar class. This e-mail will include
throughout a course.background information about your partners and
The integration of the keypalling project isthe subjects they are studying, their University,
achieved through its objectives and through thetheir teachers and the educational system in
involvement of students in a variety of tasks andSohar University. The aim of this e-mail is to
activities in the project. The objectives of themake you familiar with the other class and to help
project are chosen so that they match and serveyou make friendship with them before you start
the general aims of the English for Businessthe actual work.
course. They aim at increasing students'2. After you receive the e-mail, discuss what your
motivation, promoting autonomy and equalitypartners have mentioned. Compare the
among the students, introducing the students toinformation in the e-mail you have sent to them
the skill of writing as a process, and preparing thewith the information in the e-mail you have
students for using language for authentic purposesreceived from them. Are there any differences
similar to those which exist in the target situationbetween the two Universities?
where the students will work after graduation. All3. Now, try to analyze and discuss the information
of these are important elements in the English foryou have got about the banks and the different
Business course. The timetable shows that thefacilities they provide (they were asked to
students in each class get involved in lots ofprepare this task in the previous lesson and they
classroom discussion and group work. Thishad one day off to do that). After you finish, tell
involves the teacher to monitor, coordinate andthe other groups in the class about your bank and
offer help when needed by the students. Beforelisten to what they say about their banks.
the students start the project tasks, theCompare the facilities provided by the different
teachers give the students lessons related to thebanks.
tasks required by the project. Teachers'4. Now, transform the final information you have
involvement is considered to be very vital for thegot into charts or graphs (what best suites your
success of this project and without their guidanceorganization of the content).
and the student-centered activities; computers will5. Finally, show your work to the teacher and get
do little to help students learn English (Berge andsome suggestions or comments on your work.
Collins 1995, cited in Gitsaki and Taylor, 1999, p.Then, send your information and graphs to your
48).keypal partner in Sohar class.