| According to their annual report available on their | | | | accountability. It analyzes call activity for an entire |
| website, in the last fiscal year-ending, SBC spent | | | | enterprise from a single web-enabled centralized |
| over two-and-a-half billion dollars on advertising. | | | | system. All information is collected in real-time and |
| Verizon's annual report shows just over two billion. | | | | is immediately available for viewing and reporting |
| Sprint, nearly a billion. AT&T (who had stripped | | | | -- an essential support for call accounting |
| back their advertising budget) just under half a | | | | throughout the enterprise.An Aberdeen Group |
| billion. Many corporations will never see such | | | | report found that, without proper call accounting |
| income amounts in their entire lifetimes, let alone | | | | on a customer's part, telecom billing cost leakage |
| advertising budgets and this begs the question, if | | | | could be as much as $8 million per year. A |
| a telecom carrier can spend a fortune on | | | | Gartner Group analyst was recently quoted as |
| advertising, why can't they invest a fraction of | | | | stating that 12 to 20 percent of corporate |
| that amount to ensure accurate billing to their | | | | telecom charges are in error, and 85 percent of |
| customers? Because of billing inaccuracies, | | | | such errors are in the carrier's favor.Telecom |
| customers are forced to implement their own call | | | | billing errors also place corporations in danger of |
| accounting solutions.Fortunately for the customers, | | | | non-compliance with the Sarbanes-Oxley act, |
| robust call accounting software solutions such as | | | | which requires companies to be fully accurate |
| TelSoft Solutions MegaCall now exist, allowing | | | | when reporting operating expenses. So |
| companies to accurately track call expenses and | | | | companies, not being able to rely on carrier bills to |
| quickly compare them to telecom bills. Billing errors | | | | accurately cost account their phone usage, are |
| can be rapidly found and corrected through a | | | | forced to find cost-effective call accounting |
| real-time web-accessible interface. Calls can be | | | | software solutions such as MegaCall.TelSoft |
| rated against contract usage rates, costs can be | | | | Solutions is a California-based privately held |
| allocated to the correct user department, and | | | | corporation located in the financial district of |
| reporting can be automatically and quickly | | | | Glendale, California. Since 1985, TelSoft has been |
| generated in relation to traffic, fraud and | | | | providing call accounting and telecom billing |
| analysis.MegaCall tracks telephone call activity | | | | services to organizations with as few as 100 |
| generated by any type and any number of PBXs | | | | stations to large multi-location companies |
| from call record source to assignment of | | | | exceeding 100,000 employees. |